Convenient for Papillion residents. Helpful staff. Good selection.
The best part was when the cashier tried to sell me additional tunings and adjustments while the tech standing right there was shaking his head no at me. He also disclosed he wished Dick's didn't sell road bikes because they are a lot more difficult to put together. I felt too committed to walk away at that point.
I recently bought a Nishiki Maricopa for my wife and I am deeply concerned that Dick's sells this bike. They should pull them off the shelves before someone gets hurt, or give their technicians additional training at assembling and tuning this type of bike.
We were told that because the chain is being stressed off of center that this was to be expected. My other bikes do not kick the chain off in low and high gear.
Typical sporting goods store. Decent selection and prices.
We are going to take this bike to a real bike shop to have it thoroughly looked over and tuned.
You may not be able to get a Claris road bike for 499 but if I were to do it again I'd just buy the box and have a real bike shop assemble and tune it.
The workers are always so nice and ready to help. The store is clean and I never have to wait in a line to check out.
In addition to this when I tried to remove the saddle to replace it I found the bolt that was used during assembly was stripped.
First, when I got to the store the tech was messing with the front derailleur as it was kicking off the chain everytime the rear changed gears off of center. When he called a more senior technician he was told that the Claris & STI shifters are adjusted the opposite direction of the other style of shifter and that he was adjusting it the wrong way (reassuring). The tech that put my bike together let him do the remaining of the adjusting. When I got back to check out the bike with the first tech the chain still kicked off on low and high gear on the rear derailleur.
I had to ask a sales associate where the hiking poles were. They were really responsive so that's good. The only reason I didn't give them 5 stars is that there's almost no selection of hiking poles. Fortunately, they had a set that will work.
Dick S Sporting Goods is a US Shoe Store based in Papillion, Nebraska. Dick S Sporting Goods is located at 7403 Towne Center Pkwy, Papillion, NE 68046, USA.
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