The mechanics I've had the pleasure of working with (Steve and Frank) have always been knowledgeable and informative in regards to keeping my bikes in good condition. Opposed to fixing the issue and being vague about it, I've always gotten educated on what I can do to prevent issues or best practices for basic maintenance that can be done at home.
Got a great deal on a Fuel EX8. Visited the store several times testing different bikes before deciding. Steve has been good to deal with. Also bought my wife some shoes for spin class here. I did the inside ride challenge today thinking I would do well. That is a rough challenge! I did not go as fast as I wanted. Thanks for the opportunity guys!
I called asking if they sell used skewers, guy on the phone was super nice. I go in all the guys working were super nice, guy from phone comes out of the back and gives me a used skewer (a good one)!!! Im sure they dont do this all the time but that makes me want to spend money in the shop. Thanks again guys!
Additionally, though I've never rented a bike from here, they have a large selection of bikes to rent. This is huge when it comes time to purchase a new bike, and much appreciated!
l had a $20 coupon with this store so l decided to use it. Not much there that are cheaper than Amazon Prime. l ended up buying an extra set of tubes for my bike. And l know from past experiences that work on my bike is more than other bike shop. It's too bad because the trek store is less then a mile from home.☹
excellent experience. when I walked in I was kindly greeted and asked what I was looking for [a bike that's good on the street, aka not a mountain bike] and the gentleman who helped me showed me several options, and had me test out the bike and adjusted the seat to the best setting. the gentleman inside also showed me how to change the tire on my new bike!
will definitely come back for future upgrades!
Trek Bicycle Papillion is a US Bicycle Store based in Papillion, Nebraska. Trek Bicycle Papillion is located at 8410 S 73rd Plaza, Papillion, NE 68133, USA.
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